For cafes, salons, dentists, trades and restaurants

Every Google review gets a real reply within 24 hours.

You are busy running your business. We read your new Google reviews and write a short, personal reply to each one. You approve it, or we post it for you. Each month we also check if AI assistants like ChatGPT suggest your business.

Get 5 free repliesSee sample replies

From $49 per location per month. Founding rate $39 for our first 25 customers. No setup fee. No contract.

New Google reviewExample
J
Jon T.
★★☆☆☆

Waited 20 minutes for two drinks on a Saturday. Nobody said anything about the delay.

Draft reply, ready in under 24 hours
Jon, thank you for telling us. A 20-minute wait with no update is not okay, and we are sorry. We added a second person on the bar for Saturday mornings. We hope you give us another try.
StatusWaiting for your OK
Monthly AI checkDoes ChatGPT suggest you for "coffee near me"?

Why replies matter

These numbers come from BrightLocal's 2026 Local Consumer Review Survey. We did not make them up, and they are not about our results.

89%of people expect a business to reply to reviews.
42%say they are unlikely to use a business that ignores its reviews.
50%are put off by replies that sound generic or copied.

Source: BrightLocal, Local Consumer Review Survey 2026.

How it works

No new app. No login to learn. It runs on email.

1

Send us your reviews

Forward the "new review" emails Google sends you. Or add us as a Manager on your Google Business Profile. You can remove us any time.

2

We write the reply

Within 24 hours you get a short reply in your voice. It names what the customer said. No copy-paste lines.

3

You paste it, or we post it

Copy our reply and paste it into Google. It takes about 30 seconds. If you gave us Manager access, we post it once you say OK.

Read the full steps →

Sample replies

These are made-up examples to show our style. They are not real customers.

Example, not a real reviewCafe
J
Jon T.
★★☆☆☆

Waited 20 minutes for two drinks on a Saturday. The coffee was good but nobody said anything about the delay.

Reply from Example cafe in Brooklyn (written by ReplyRounds)
Jon, thank you for telling us. A 20-minute wait with no update is not okay, and we are sorry. We have added a second person on the bar for Saturday mornings, and the team will now give a time estimate when there is a line. We hope you give us another try.

Why it works: Says sorry once, names a real fix, and does not argue. (The fix must be true. We ask you first.)

Example, not a real reviewDentist
C
Chris L.
★★★☆☆

Good care but I waited 40 minutes past my appointment time.

Reply from Example dental office in Manhattan (written by ReplyRounds)
Thank you for the honest feedback, Chris. Your time matters, and a long wait is frustrating. We are reviewing how we schedule appointments to cut down on delays. If you would like to talk about your visit, please call our front desk.

Why it works: Owns the problem without sharing any health info. Invites a private follow-up.

See all 6 sample replies

What we will never do

No fake reviews

We only reply to real reviews. We never write reviews or pay for them.

No review gating

We do not filter happy customers or offer rewards for reviews. Google's rules ban both.

No private details

We do not put health, billing or job details in public replies.

Try it on your own reviews

We write replies to your 5 latest Google reviews for free. No card. No contract.

Get 5 free repliesSee sample replies